WhatsApp - fast and personal - a direct channel to the customer
Making customer service open, transparent and satisfactory for both sides is admittedly a challenge in times of shitstorms and rating platforms. Fast ...
Facebook at Work - Busy helper?
A glance at the calendar, checking e-mails, coordinating appointments, keeping track of time - the phone rings, the messenger flashes and the ...
Blackbit is pimcore Gold Partner
And we were one of the first five companies in Germany to do so. Starting out as a pimcore Professional Partner, we have been part of the pimcore ...
DevOps in the digital agency
The requirements for operating web applications, especially e-commerce platforms and online stores, have changed: In the competition for the favor of ...
Customer acquisition vs. customer retention - which is more worthwhile?
In order to retain customers, of course, you have to win them over in the first place. In times of saturated markets, however, this is neither easy ...
Snack content: delicious and easy to digest, please!
8.25 seconds - that's how short an average Internet user can or wants to concentrate on one thing today. That's roughly equivalent to the attention ...
How the Internet of Things is changing digital marketing
Internet of Things technology is still in its infancy. However, according to forecasts, over 26 billion networked devices worldwide will dominate our ...
Social CRM:11 tips for companies
Today, social media offers companies huge potential in the area of customer relationship management. With Facebook, Twitter & Co., busy customers ...
The Internet of Things: Safety first?
The supermarket shelves send adverts to your mobile phone, the car starts the heating at home and the fridge reports that there is a shortage of ...
Digitization: learning from successful start-ups
For some, the digital revolution is frightening, while others utilise its destructive energy to catapult themselves and their company to the ...
pimcore CEO is speaker at SXSW 2016
We have been working with the flexible open source framework pimcore for several years, became a pimcore Professional Partner in 2013, and in October ...
Local Insights: New statistics for Facebook Pages
If you regularly browse the statistics of your Facebook fan page, you may have already discovered them: the new Insights for local companies. The ...
